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How to Choose a Roofing Contractor in Mississippi: 15 Essential Questions

Mike FarrellNovember 20, 202512 min read
How to Choose a Roofing Contractor in Mississippi: 15 Essential Questions

How to Choose a Roofing Contractor in Mississippi: 15 Essential Questions

Choosing the right roofing contractor is one of the most important decisions you'll make as a homeowner. A quality contractor protects your investment, while a poor choice can mean shoddy work, warranty headaches, or even financial loss.

This guide provides 15 essential questions to ask any roofing contractor, plus red flags to watch for and verification steps to take before signing a contract.

Why Careful Selection Matters

Roofing is one of the most fraud-prone contractor industries. Mississippi sees significant activity from:

  • "Storm chasers" who follow severe weather and disappear
  • Unlicensed contractors who undercut prices but lack accountability
  • Inexperienced workers posing as qualified professionals
  • Scammers who take deposits and vanish
  • Taking time to verify credentials and ask the right questions protects you from these risks.

    The 15 Questions to Ask Every Roofing Contractor

    ### Question 1: Are You Licensed to Work in Mississippi?

    Mississippi requires roofing contractors to be licensed for projects over $50,000 (residential) or $10,000 (commercial) through the Mississippi State Board of Contractors.

    What to verify:

  • License number
  • License type (commercial vs. residential)
  • Current status (active, not expired or revoked)
  • License held by the company, not just an employee
  • **How to verify:** Search the contractor's license at the [Mississippi State Board of Contractors website](https://www.msboc.us/).

    ### Question 2: Do You Carry Liability Insurance and Workers' Compensation?

    This protection is essential. Without it, you could be liable for:

  • Injuries to workers on your property
  • Damage to neighboring properties
  • Accidents involving equipment
  • Request:

  • Certificate of insurance (COI)
  • Minimum $1 million general liability
  • Workers' compensation coverage
  • Your name listed as certificate holder
  • **Verify directly:** Call the insurance company to confirm coverage is current.

    ### Question 3: How Long Have You Been in Business?

    Experience matters in roofing. Look for:

  • At least 5 years in business
  • Established local presence
  • Permanent physical address (not PO Box)
  • Same name throughout (no frequent rebranding)
  • **Why it matters:** Newer companies may lack experience with complex situations, and some contractors rebrand frequently to escape poor reviews or legal issues.

    ### Question 4: Will You Provide a Detailed Written Estimate?

    Professional estimates should include:

  • Complete scope of work
  • Specific materials with brand/model
  • Labor costs broken down
  • Timeline for completion
  • Payment terms
  • Warranty information
  • Total cost clearly stated
  • **Red flag:** Vague estimates, verbal-only quotes, or reluctance to put details in writing.

    ### Question 5: What Warranties Do You Offer?

    Understand both types of warranties:

    Manufacturer warranty (materials):

  • Covers defects in shingles/materials
  • Typically 20-50 years
  • May require certified installer
  • Read fine print on exclusions
  • Workmanship warranty (labor):

  • Covers installation quality
  • Varies widely (1-20 years)
  • Only valid if company stays in business
  • Should be in writing with specific terms
  • **Ask specifically:** What voids the warranty? Who honors it if you sell the home? What's the claims process?

    ### Question 6: Can You Provide Local References?

    Request:

  • At least 5 references from the past year
  • Projects similar in scope to yours
  • Mix of recent and 2-3 year old projects
  • References you can actually call
  • When calling references:

  • Was work completed on time?
  • Were there unexpected costs?
  • How did they handle problems?
  • Would you hire them again?
  • Any issues since completion?
  • ### Question 7: Who Will Actually Do the Work?

    Understand the crew situation:

  • Are workers employees or subcontractors?
  • Who is the project foreman?
  • Will the same crew complete the job?
  • What is the crew's experience level?
  • **Why it matters:** Some contractors take jobs and subcontract to whoever's available. Consistent, experienced crews produce better results.

    ### Question 8: How Do You Handle Building Permits?

    Professional contractors should:

  • Pull all required permits
  • Schedule inspections
  • Ensure code compliance
  • Provide permit documentation
  • **Red flag:** Contractors who suggest skipping permits are cutting corners. Unpermitted work can cause problems when selling your home and may void warranties.

    ### Question 9: What Does Your Payment Schedule Look Like?

    Reasonable payment terms:

  • No more than 10-30% deposit
  • Progress payments tied to milestones
  • Final payment after completion and walkthrough
  • Payment by check (creates paper trail)
  • Red flags:

  • Demanding 50%+ upfront
  • Cash-only requirements
  • Asking for full payment before starting
  • Pressure to pay immediately
  • ### Question 10: How Will You Protect My Property?

    Professional contractors should explain:

  • How landscaping will be protected
  • Where dumpsters/materials will be placed
  • Daily cleanup procedures
  • Protection for exterior features (AC units, decks, etc.)
  • Plans for tarping if work extends multiple days
  • ### Question 11: What's Your Process for Handling Problems?

    Even good projects encounter issues. Understand:

  • Communication process during the project
  • Who to contact with concerns
  • How disputes are resolved
  • Timeline for addressing problems
  • Escalation procedures
  • ### Question 12: Do You Provide a Project Timeline?

    Professional contractors should provide:

  • Estimated start date
  • Duration of work
  • Contingency for weather delays
  • Communication about schedule changes
  • **Ask:** What happens if the project runs longer than expected? Will there be additional charges?

    ### Question 13: What Materials Will You Use?

    Don't accept generic descriptions. Get specifics:

  • Shingle brand and model number
  • Underlayment type and specification
  • Flashing materials
  • Ventilation components
  • Ice and water shield (where required)
  • **Request:** Manufacturer product specifications for key materials.

    ### Question 14: How Do You Handle Insurance Claims?

    If your project involves insurance:

  • Will they work with your adjuster?
  • Do they provide documentation for claims?
  • Do they have experience with insurance projects?
  • Will they identify all damage, not just obvious items?
  • **Red flag:** Contractors who offer to "waive your deductible" are committing insurance fraud—and involving you in it.

    ### Question 15: Can I Get Everything in Writing?

    Before signing anything, ensure the contract includes:

  • Complete scope of work
  • Specific materials
  • Total cost and payment schedule
  • Timeline
  • Warranty terms
  • Permit responsibility
  • Cleanup obligations
  • Change order procedures
  • Cancellation terms
  • **Review carefully:** Don't sign a contract you haven't read completely. If something's missing, request it be added in writing.

    Red Flags That Should Stop Any Deal

    Walk away immediately if a contractor:

  • Shows up uninvited after a storm
  • Offers a "special deal" only available today
  • Wants to negotiate directly with your insurance
  • Requires large upfront payment
  • Can't provide license/insurance documentation
  • Has no local address or references
  • Pressures you for immediate decision
  • Offers significantly lower prices than competitors
  • Won't put everything in writing
  • Suggests skipping permits
  • Verification Checklist Before Signing

    Complete this checklist for any contractor you're seriously considering:

  • [ ] License verified through MSBOC
  • [ ] Insurance certificate received and verified
  • [ ] At least 3 references called
  • [ ] Online reviews checked (Google, BBB, etc.)
  • [ ] Physical address confirmed
  • [ ] Written estimate reviewed
  • [ ] Contract reviewed completely
  • [ ] Payment terms are reasonable
  • [ ] Warranty terms understood
  • [ ] No red flags observed
  • Comparing Multiple Estimates

    When evaluating quotes:

    **Don't simply choose the lowest price.** Compare:

  • Scope of work (same items?)
  • Material specifications (same quality?)
  • Warranty terms
  • Company reputation and experience
  • Communication quality
  • Your comfort level
  • The cheapest quote often becomes the most expensive project due to hidden costs, shortcuts, or problems requiring correction.

    Working with Farrell Roofing

    At Farrell Roofing, we welcome these questions and encourage homeowners to verify everything we tell them. We provide:

  • Full Mississippi contractor licensing
  • Comprehensive insurance documentation
  • Detailed written estimates
  • Local references throughout Northeast Mississippi
  • Clear warranty terms in writing
  • Transparent communication throughout your project
  • We've served [Tupelo](/tupelo-roofing), [Oxford](/oxford-roofing), [Starkville](/starkville-roofing), and communities across [Lee County](/lee-county-roofing), [Pontotoc County](/pontotoc-county-roofing), and [Lafayette County](/lafayette-county-roofing) for over a decade.

    [Contact us](/contact) for a free estimate, and ask us any of these questions—we're happy to provide the documentation and references you need to make an informed decision.

    [Request Your Free Estimate](/) from a contractor you can verify and trust.

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