24/7 emergency response
Emergency Repair
24/7 emergency response for urgent roof damage.
Overview
Emergency roofing response is about one thing: stopping active damage as fast as possible. When a storm opens a section of your roof, every hour of delay is water reaching decking, insulation, drywall, and framing. Fast tarping or board-up buys time; proper documentation turns that event into an insurance claim.
The most common emergency scenarios in Northeast Mississippi are wind uplift (shingles or whole sections pulling away), impact events (tree limb, hail concentration, debris), and sudden active leaks with no obvious cause. In each case, the first priority is getting the opening covered watertight — a properly weighted, overlapped, and fastened tarp — before any assessment of the full damage scope.
Equally important to the emergency work itself is documentation. Insurance adjusters require evidence: photos of the damage before and during tarping, a written scope of the emergency work performed, and ideally a drone survey showing the full impact area. We provide all of that as standard, because an underdocumented claim routinely comes back at half the actual damage cost.
When to choose this
- There is an active leak or water intrusion following a storm or impact event
- Wind has visibly lifted, torn, or removed sections of your roofing
- A tree limb or fallen object has impacted the roof
- You can see exposed decking or daylight through the roof from inside the attic
- Your insurer needs mitigation work documented before a permanent repair is made
Warranty
Manufacturer: Temporary tarping materials are protective measures, not permanent installations, and carry no material warranty.
Workmanship: All permanent repairs completed following the emergency response carry our standard 2-year workmanship warranty.
Process
How the work goes
Rapid dispatch
On receiving your call, we confirm the damage type, address, and whether there's an immediate safety concern. The emergency crew is dispatched with tarps, plywood, and documentation equipment. Response time in Northeast Mississippi is typically 2-4 hours. We give you a realistic ETA when we call back, not a marketing number.
Site safety assessment
Before going on the roof, we assess structural safety. If a tree has impacted the roof, we evaluate weight distribution and whether branches need to be moved before tarping. Going onto an unsound deck is a different kind of emergency — one we don't create.
Tarping or board-up
Tarps are overlapped 18 inches at all edges, pulled tight, and anchored with weighted 2×4s nailed to the roof — not just draped over the peak. A correctly installed tarp handles 60 mph wind gusts; one thrown on loose does not. Board-up with OSB is used where the opening is too large or structurally complex for tarping.
Damage documentation
All visible damage is photographed before, during, and after the protective work: wide establishing shots, close-ups of impact points, and photos of tarp anchoring in progress. This documentation is formatted for insurance submission — adjusters need a clear record of the pre-repair state, and we provide it.
Temporary repair (where feasible)
If the opening is small enough and conditions allow, we may make a temporary waterproof repair — roofing cement, membrane patch, or sealed sheathing — rather than relying solely on a tarp. This is safer long-term than a tarp through a week of weather.
Permanent repair scheduling
Before leaving, we give you a scope of what permanent repair requires and a realistic timeline to schedule it. If an insurance claim is being filed, we walk you through the documentation you have, what the adjuster will need, and how to ensure the claim reflects the full scope of damage — not just what's immediately visible.
Scope
What's included
Get a number for your roof
Every roof is different. Get a real price range based on your home's size, pitch, and material — in about 2 minutes.
Common questions